If you're not available, our courier will attempt delivery the next business day.

Delivery times are estimated based on the distance between origin and destination, chosen shipping method, and typical processing times. These times exclude weekends and public holidays.

Yes, you'll need to show a valid government-issued photo ID (like a driver's license or passport) that matches the recipient's name on the package.

During severe weather conditions, deliveries might experience delays for safety reasons. The delivery status will be updated to reflect any weather-related delays, and the estimated delivery date will be adjusted accordingly.